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FREQUENTLY ASKED QUESTIONS

About IGNITE NP

What Is Ignite NP?

Ignite NP LLC is an educational platform designed for nurse practitioners and clinicians. Our courses blend evidence-based medicine with real-world clinical and business skills to help NPs thrive in practice, leadership, and entrepreneurship.

Who Are The Courses Designed For?

Courses are created for nurse practitioners at every stage of their career from new graduates seeking confidence and clinical readiness to experienced clinicians expanding into functional medicine or independent practice. Many topics also apply to PAs, MDs, and other advanced clinicians.

Who Teaches The Courses?

Courses are taught by experienced NPs, clinical educators, and consultants with advanced training in functional medicine, business operations, and specialty practice areas. Each instructor brings active clinical experience and practical tools you can implement immediately.

Course Structure & Access

How Are The Courses Delivered?

Courses are fully online, self-paced, and accessible through our learning portal. You can stream lessons from any device and download supplemental materials, templates, and protocols.

Do I Get Lifetime Access?

Yes. Once enrolled, you retain lifetime access to all purchased courses, including future updates or additions.

Are Courses Live or Pre-Recorded?

Most courses are pre-recorded for your convenience. We may start live Q&A or mentorship sessions may be hosted and announced to enrolled students.

Can I Download Materials?

Yes. Course materials such as templates, charts, handouts, and case studies are available for download. Videos are streaming-only for intellectual property protection.

What’s Included In Each Ignite NP Course?

Course content, resources, and templates vary by program.

Please click “Enroll Now” on the specific course page to view full details and inclusions. If you still have questions after reviewing the description, email:

[email protected]

Content & Professional Use

Can I Share Course Materials?

 Each course license is for individual professional use. Unless otherwise stated, documents and downloads are for personal use only. Dot phrases, resource guides, templates may be used in your personal practice. Patient resources may be shared with patients and other clinicians. Clinics, universities, and organizations may request multi-seat licenses for team or student training.

Honor Statement & Code of Conduct

We ask that you remain respectful and honorable in your use of Ignite NP content and follow the Ignite NP Code of Conduct Please do not share login credentials or distribute materials outside your license.

A great deal of care, clinical expertise, and genuine passion went into developing these programs to support nurse practitioners in their growth and success.

May I Use Templates In My Practice?

 Yes. Ignite NP templates and protocols are designed for real clinical workflows. You may adapt them for patient care within your own practice setting.

Do The Courses Include Legal or Compliance Topics?

 Yes. Modules such as Cover Your Bum (CYA) and Forming an LLC teach documentation standards, malpractice awareness, and compliance fundamentals. Content is educational only and not a substitute for legal counsel.

Are There Course Updates?

 Yes. Content is periodically updated to reflect new evidence, regulatory changes, and student feedback. You’ll receive notifications whenever updates are published.

Continuing Education (CE)

Are Ignite NP Courses Accredited For CE Credit?

We are in the process of accreditation. Select courses are eligible for continuing education credit. Ignite NP is pursuing accreditation to ensure eligibility for ANCC and AMA PRA Category 1 Credit™.

Will These Credits Apply To My License Renewal?

Most states accept ANCC-approved CE for NP license renewal. Always verify requirements with your specific state board of nursing.

Can Physicians or PAs Claim Credit?

When CE is offered through joint providership, courses may qualify for physicians (AMA Category 1) and PAs (AAPA) as well.

Payment & Enrollment

How Do I Enroll In A Course?

Click “Enroll Now” on the course page and complete secure checkout. You’ll receive instant access via email once payment is processed.

What Payment Methods Are Accepted?

We accept major credit and debit cards. Payments are completed via Stripe. Business and employer reimbursements can also be arranged for group enrollments.

Can I Purchase Multiple Courses At Once?

Yes. You can bundle multiple courses into one checkout or enroll in the Practice Ready Suite for discounted pricing.

Do You Offer Refunds?

Due to the instant delivery of digital content, refunds are generally not offered beyond the 30 days money back guarantee. However, if you experience an access issue or error, please contact support for resolution.

Is There A Payment Plan Available?

Some premium programs (e.g., Founder Access or CE-accredited bundles) may offer installment payment options at checkout.

Access & Technical Support

How Do I Access My Courses After Purchase?

 You’ll receive a welcome email with a login link to the Ignite NP portal. Once logged in, all your purchased courses will appear in your dashboard.

Can I Access My Courses On Mobile?

 Yes. The platform is mobile-friendly and compatible with tablets, smartphones, and desktop browsers. We are working on an app as well.

I Forgot My Password, What should I Do?

 Click “Forgot Password” on the login page to reset it. If you continue to have trouble, email [email protected] for assistance.

What If I Have Technical Difficulties?

 Our team can assist with login, video playback, or file access issues. Please reach out with a brief description of the problem and your registered email.

Community & Networking

Is There A Community For Ignite NP Participants?

Yes. Students gain access to our private NP community forum for networking, collaboration, and support among peers and faculty with purchase of a membership or if it is included with a package/suite.

What Is The Ignite Athenaeum? 

The Ignite Athenaeum, from the Greek Athenaeum meaning “a place of scholarly discourse,” is our private professional community for nurse practitioners and clinicians. It’s designed for lifelong learning, mentorship, and collaboration beyond the classroom. Members engage in discussions, case reviews, and resource sharing in a supportive, professional environment.

How Is The Ignite Athenaeum Organized?

The community is organized into themed channels, each designed to foster focused discussion and collaboration among members:

🩺 The Symposium - The main forum for clinical reasoning, de-identified case dialogue, and reflective discussion.

🏛️ The Atrium - A general conversation space for mentorship, professional growth, study tips, and peer connection.

📜 The Agora Business Hall - For conversations about business strategy, leadership, marketing, and practice development.

⚕️ The Academy - A dedicated learning hall for course discussions, questions, and integration of Ignite NP content into real-world practice.

🕊️ The Member Ministry - For membership, billing, and platform support.

💬 The Free Courses Forum - Open discussion for participants of Ignite NP’s complimentary courses such as Know Your Worth and Paying Off Student Loans.

📣 Announcements - Official Ignite NP updates, events, and community-wide communications.

Future additions may include specialty threads, mentorship corners, and The Torchlight Vault a curated library of high-value discussions and resources.

Is The Ignite Athenaeum Included With My Course? 

Maybe. Enrollment in any paid Ignite NP course suite (including the Practice Ready Suite, business suite, or Founder-level programs) includes 12 months of complimentary access to The Ignite Athenaeum.

Can I Join The Ignite Athenaeum Without Purchasing a Course? 

Yes. Clinicians can join The Ignite Athenaeum as a standalone membership for $150 annually, gaining full access to discussions, mentorship events, and resource updates.

Is The Ignite Athenaeum HIPAA-compliant? 

No. The platform is for professional learning and mentorship only. All cases must be fully de-identified before posting. Patient-identifiable information is strictly prohibited.

What’s The Goal Of The Ignite Athenaeum? 

To foster a collegial space where clinicians exchange ideas, develop clinical reasoning, and carry forward the mentorship and succession values that define Ignite NP.

Is Membership Auto-Renewed?

Yes. Membership is automatically renewed each year unless cancelled by the subscriber, student, client, enrollee, or clinician. Members may cancel anytime through their account settings before the renewal date to avoid future charges.

Will Administrators Respond To Posts or Questions?

Yes. Ignite NP administrators and moderators monitor channels and respond as time allows and students should not expect a reply to all questions. Students are encouraged to engage with one another and check the upcoming Torchlight Vault for common question answers. Depending on volume and relevance, questions may be answered directly, shared in Announcements, or sent to all members via email to support community-wide learning.

Is AI Used For Replies or Moderation?

An AI-assisted auto-reply system may help route questions or provide general guidance. All educational and clinical content is reviewed by Ignite NP’s team for quality and accuracy.

Career & Business Development

Do Your Courses Help With Opening An Independent Practice?

 Yes. The upcoming, The Independent Clinician walks through entity formation, credentialing, DEA registration, vendor accounts, and integrating labs, supplements, and telemedicine systems.

Can I Use These Courses To Earn CE For Business Education?

 If the module is CE-accredited and relevant to clinical practice or professional development, it may qualify. Check the specific course listing for CE applicability and with your respective board.

May I Use Templates In My Practice?

 Yes. Ignite NP templates and protocols are designed for real clinical workflows. You may adapt them for patient care within your own practice setting.

Do You Offer Mentorship or Coaching?

 Yes. Each course is designed to offer mentorship within the course. Our portal, The Ignite Athenaeum, is where you can collaborate with other clinicians and receive mentorship.

Contact

How Do I Contact Ignite NP?

 At this time, Ignite NP offers support via email only. There is no phone-based customer service. For assistance, please email and allow 1–3 business days for a reply. For general inquiries or support: [email protected]

I Have A Privacy Concern. Who Should I Contact?

For privacy-related questions or concerns, please email [email protected]. Our team will review your inquiry and respond as promptly as possible.

Where Can I Request General Information About Ignite NP?

For general questions, partnership inquiries, or media requests, please email [email protected]. We’ll direct your message to the appropriate department for follow-up.

Miscellaneous

Do I Need Prior Experience In Functional Medicine or Business?

No. The courses guide you step-by-step, starting from foundational knowledge. Advanced modules are optional for those with prior experience.

Intellectual Property Notice

By enrolling in Ignite NP courses, you agree to use all materials solely for your individual professional development. Sharing passwords, redistributing content, or allowing others to access your account violates our Terms of Use and copyright protections.

All Ignite NP materials are the original work of licensed clinicians and educators. A tremendous amount of time, expertise, and care went into their creation. Please honor that effort and the integrity of our professional community.

Unauthorized distribution, copying, or resale of course materials is prohibited and may result in termination of access and, if necessary, legal action to protect intellectual property rights.